Frequently asked questions
If you have any questions or comments, you can contact us at any time by e-mail at info@thesaphora.com. We will endeavour to answer your question as quickly as possible.
We attach great importance to the satisfaction of our customers. If you are not satisfied with an item, we offer a 30-day right of return. Simply contact us by e-mail and we will initiate the returns process for you.
You can of course change or cancel your order as long as it has not yet been dispatched.
Please contact us immediately by email at info@thesaphora.com if you wish to change or cancel your order. Our customer service is available 24 hours a day and will endeavour to process your request as quickly as possible.