Payment Policy

Payment Methods Policy for Saphora (thesaphora.com)

At Saphora, operated by Impuls Media Limited, we aim to provide a secure and convenient shopping experience by offering a variety of trusted payment methods. Below, you’ll find details about the payment options available on our website, thesaphora.com.

Accepted Payment Methods

We accept the following payment methods for your convenience:

  1. Credit/Debit Cards:

    • Mastercard

    • Visa

  2. Digital Wallets:

    • Apple Pay

    • Google Pay

Secure Payments

Your security is our priority. All payments are processed through a secure, encrypted connection to protect your personal and financial information. We do not store your payment details on our servers.

Payment Process

  1. Select your preferred payment method at checkout.

  2. Enter your payment details securely.

  3. Once your payment is authorized, you will receive an order confirmation email.

Failed Payments

If your payment fails, please:

  • Ensure your payment details are correct.

  • Check that your card has sufficient funds or is not expired.

  • Contact your bank or payment provider for further assistance.

If issues persist, please contact us at info@thesaphora.com.

Currency

All transactions are processed in GBP (British Pounds Sterling). If you are paying from another country, your bank may apply currency conversion fees.

Refunds

Refunds will be issued to the original payment method used for the purchase. Please allow up to 7 business days for the refund to reflect in your account.

Contact Us

If you have any questions about our Payment Methods Policy, please contact us:

Business Name: The Saphora
Company number: 77506130

E-Mail: info@thesaphora.com
Number: +85264791045

Address: 50 Stanley Street, Central, Hong Kong Island Hong Kong SAR

Opening hours: Monday to Saturday, 9:00 AM to 5:00 PM

Thank you for shopping with Saphora. We appreciate your trust and are committed to providing a safe and seamless payment experience.